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HUMAN 3CM3 Ldrshp: Cross-Cult. Mntrng La (C01)

Academic Year: Fall 2018

Term: Fall

Day/Evening: D

Instructor: Dr. Anna Moro


Office: L.R. Wilson Hall 4041

Phone: 905-525-9140 x

Office Hours: TBA

Course Objectives:

Course overview

Through on-campus experiential placements (embedded mentorship), students will participate in the peer mentoring of international students in the McMaster English Language Development (MELD) program. Students receive upfront training and ongoing support in mentorship, using aspects of the learning-centred mentoring paradigm (reciprocity, collaboration and the elaboration of mutually-defined goals). Students document their learning through a structured portfolio. Prior to beginning mentorship placements, students will participate in intensive training workshops (start of term) on: second language learning, reflective practice, goal-setting, and cross-cultural communication.
Discussion and placements (three hours), training sessions; one term

Key learning objectives

By the end of the course students will have learned about mentoring best practices (roles and responsibilities); gained insights into second language learners of English; developed self awareness and insights into emotional intelligence; learned the value of reflective practice; learned how to articulate the value of mentoring for future objectives; gained experience in structured mentoring and effective communiation.

Textbooks, Materials & Fees:

  1. Frith, L., May, G., and A. Pocklington. The Student’s Guide to Peer Mentoring. Macmillan/Palgrave. 2017.
  2. Shankman, M. L., Scott, J.A., and R. Miguel. Emotionally intelligent leadership for Students (Inventory). Wiley. 2015.
  3. 3CM3 Mentoring Guide (coursepack)

Method of Assessment:

Active participation in training modules = 15%

Mentoring meetings and logs = 40%

Participation in regular discussion/debriefing sessions = 10%

Reflections (four) = 20%

Portfolio = 15%

= 100%

Note: times and dates of up front training sessions will be established at the first meeting (September 10th). There are no labs or tutorials before the first meeting.

Mentoring meetings will begin the week of September 24th.

Policy on Missed Work, Extensions, and Late Penalties:

If you are unable to meet with your mentees on a particular day, please notify the Instructor and the MELD Office ( right away (if possible, 24 hours in advance), so that there is time for appropriate follow up. If you know you cannot submit work on time, please let the instructor know as soon as possible. Failure to notify may result in a late penalty of 10% per day, or a zero for a component that cannot be made up (mentoring meeting). 

Please Note the Following Policies and Statements:

Academic Dishonesty

You are expected to exhibit honesty and use ethical behaviour in all aspects of the learning process. Academic credentials you earn are rooted in principles of honesty and academic integrity.

Academic dishonesty is to knowingly act or fail to act in a way that results or could result in unearned academic credit or advantage. This behaviour can result in serious consequences, e.g. the grade of zero on an assignment, loss of credit with a notation on the transcript (notation reads: "Grade of F assigned for academic dishonesty"), and/or suspension or expulsion from the university.

It is your responsibility to understand what constitutes academic dishonesty. For information on the various types of academic dishonesty please refer to the Academic Integrity Policy, located at

The following illustrates only three forms of academic dishonesty:

  1. Plagiarism, e.g. the submission of work that is not one’s own or for which other credit has been obtained.
  2. Improper collaboration in group work.
  3. Copying or using unauthorized aids in tests and examinations.

Email correspondence policy

It is the policy of the Faculty of Humanities that all email communication sent from students to instructors (including TAs), and from students to staff, must originate from each student’s own McMaster University email account. This policy protects confidentiality and confirms the identity of the student.  Instructors will delete emails that do not originate from a McMaster email account.

Modification of course outlines

The University reserves the right to change dates and/or deadlines etc. for any or all courses in the case of an emergency situation or labour disruption or civil unrest/disobedience, etc. If a modification becomes necessary, reasonable notice and communication with the students will be given with an explanation and the opportunity to comment on changes. Any significant changes should be made in consultation with the Department Chair.

McMaster Student Absence Form (MSAF)

In the event of an absence for medical or other reasons, students should review and follow the Academic Regulation in the Undergraduate Calendar Requests for Relief for Missed Academic Term Work. Please note these regulations have changed beginning Fall 2015. You can find information at If you have any questions about the MSAF, please contact your Associate Dean's office.

Academic Accommodation of Students with Disabilities

Students who require academic accommodation must contact Student Accessibility Services (SAS) to make arrangements with a Program Coordinator. Academic accommodations must be arranged for each term of study. Student Accessibility Services can be contacted by phone 905-525-9140 ext. 28652 or e-mail For further information, consult McMaster University's Policy for Academic Accommodation of Students with Disabilities.

Academic Accommodation for Religious, Indigenous and Spiritual Observances

Students requiring academic accommodation based on religion and spiritual observances should follow the procedures set out in the Course Calendar or by their respective Faculty. In most cases, the student should contact his or her professor or academic advisor as soon as possible to arrange accommodations for classes, assignments, tests and examinations that might be affected by a religious holiday or spiritual observance.

Topics and Readings:

Topics covered include:

  • MELD program structure
  • purpose of embedded (structured) mentoring
  • insights into second language learners
  • mentor role and responsibilities
  • mentor characteristics
  • self awareness; emotional intelligence
  • mentoring techniques
  • effective communication; cross-cultural communication
  • when things go wrong; problem-solving
  • setting boundaries; mentoring contract
  • importance of reflective practice and documentation
  • mentoring and employability

Other Course Information:

This course uses Avenue to Learn.